For Further Questions:

Returns & Refunds

If you are not completely satisfied with your blankZ or your blankZ experience please let us know.  We want to do everything to make sure you have a fun and creative experience that will create a long lasting creative memory.

Shipping & Handling

​The blankZ® are shipped via UPS Ground or USPS first class mail.  Normally we ship your goods from our offices in Long Island, New York within 2 - 3 days of placing your order.  

How To Place An Order

​Just go to the blankZ store and find the style you want to design.  Add it to your cart, make your payment and your blankZ will arrive via UPS Ground or US Mail to your door in about a week.

The blankZ are also available in select gift stores (use our Store Locator) throughout the US and Canada.  If you can't find a blankZ retailer near you let us know and we'll make sure you get a blankZ to design on.

Our Guarantee

​We guarantee the quality and workmanship of each blankZ and set of blankZ markers.  If you have any issues whatsoever you can call (888 925 2659) or email us: and will will make sure you are completely satisfied.

Directions and Suggestions

Before you begin…

Color, wash, color again.  If you plan to color, wash and re-color your blankZ toy, you must be sure to use only blankZ® brand washable markers.  If you color your blankZ toy using

non-blankZ brand color markers we cannot guarantee that your blankZ toy will come out of the wash completely white and clean.

 

Wash and Care Instructions

blankZ toy

Wash your blankZ with dark colors in warm or hot water using any washing machine and common household detergent.  If any color is left behind you can use bleach to clean

your blankZ toy.

Dry your blankZ in a dryer at normal temperature.  Make sure your blankZ is completely dry before coloring again.  If some color residue remains, use a common stain fighter or bleach and then wash and dry your blankZ again.

 

Your Skin

blankZ washable marker ink is easily removed from the skin with warm water and soap. If some ink remains after soap and water you can use some common household baking soda as a mild abrasive which will help to wash away any remaining ink from the skin.

 

Clothing

blankZ marker color inks will wash out of clothing which is laundered in a washing machine.

Note: Materials that cannot be laundered in a normal washing machine may not be able to be cleaned completely of blankZ ink.

Do not get blankZ marker ink on wallpaper, painted walls, finished and unfinished wood, vinyl, carpeting or other cloth materials that cannot be laundered in a normal washing machine. The ink should wash off in most cases but be careful not to get ink on items you cannot wash.

 

Other suggestions for enjoying your blankZ experience:

• Cap your blankZ marker securely after each use to prevent the marker from drying out.

• Carefully consider what you want to design on your blankZ toy before you begin to color.

• It is better to let one color dry before using another color.  Colors may bleed onto one another if they are still wet.

• blankZ markers have good coverage.  Be careful not to over color.  Develop a good touch.

• Use the marker’s pointed tip to make sharp lines.

• For more coverage use the side of the marker tip.

• blankZdrop® cards are easily wiped clean on their front (blankZ logo, shiny side) and they are reversible.

 

Completed design

After you have colored your blankZ toy and are happy with your design, keep it away from liquids and do not touch it with wet hands as the colors may run if they come in contact with moisture.  And post your creative designs on our Facebook page or email them to us so we can get them up on the site......